The Keg Liquor Merchant | Off Licence no: 15/OFF/23/2021

ISSUES WITH ORDERS/CUSTOMER SERVICE
Please contact us via email store@thekegliquormerchant.co.nz or the contact us page.

RETURNS POLICY
If you are not completely satisfied with the product, contact store@thekegliquormerchant.co.nz. We will arrange to pick up the remaining unopened bottles as well as the bottle you are unhappy with. We will test the product and, if faulty, will replace your order in full. Please note, this must be done within 30 days of the purchase date.

CREDIT CARD INFORMATION
“The Keg Room” will appear on cardholder statements for any credit card transactions made through this website.

DELIVERY CHARGES
We will only provide purchases to customers in New Zealand. For all orders there is a $10.00 courier charge. If the delivery price is not accepted or another arrangement agreed, the order will be cancelled and any money paid will be refunded.

DELIVERY INFORMATION
All deliveries are by courier and direct to your door. The courier will require a signature upon delivery. If no one is home, he or she will leave a card requesting that you contact the Courier office to arrange a suitable delivery time. We take no responsibility for loss of goods once delivered.

Any shortages or breakages must be reported to us within 24 hours, by email store@thekegliquormerchant.co.nz and quoting your receipt number. Please Note: All goods are insured up until the point of delivery, i.e. until a signature is obtained.

SUPPLY OF LIQUOR TO MINORS
It is illegal for us to sell wine to you if you are under the age of 18. It is illegal for you to buy wine from us if you are under the age of 18 and it is illegal if you falsify your details in order to buy wine if you are under the age of 18.

GST
All prices are in New Zealand dollars (NZD) and inclusive of GST.

The information you supply to The Keg Liquor Merchant when placing an order is stored, and used solely for the purpose of fulfilling that order, i.e. for processing your order, allowing delivery and to allow us to contact you in relation to the order if that is necessary, and for maintaining our own transaction records. 

We do not routinely use your information to direct market, nor do we sell or rent the information to any third party. 

Credit Card processing is managed and processed by Stripe on it’s own secure server. Credit Card details are not held by The Keg Liquor Merchant and cannot be accessed by The Keg staff.